Ask the City a Question

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Do you have a question for the City, or have you heard something you want clarified?

In a thriving community, information can spread fast - sometimes too fast to be accurate! Has something you heard ever made you raise your eyebrows in disbelief? Have you ever wondered about the origins of a Twinsburg urban myth? Do you want to make sure the information you pass along is accurate? Then Ask! Twinsburg is just for you. Cut through the misconceptions and sort out what’s real, what’s rumor, and what’s really weird. Stop on by and find out the latest. We’ll give it to you straight. This is also where you can ask general questions about services, city policy, projects and/or upcoming events.

Answers to most questions can also be found by searching the City’s main website, www.MyTwinsburg.com or by searching the Important Links & FAQ's on the sidebar to the right.

Still have a question? Submit your question below.

*Please note that questions will be referred to the appropriate department for a response. If your question is time sensitive, please contact the City at (330) 425-7161 during business hours Monday – Friday, 8:00 a.m. – 4:30 p.m.


Do you have a question for the City, or have you heard something you want clarified?

In a thriving community, information can spread fast - sometimes too fast to be accurate! Has something you heard ever made you raise your eyebrows in disbelief? Have you ever wondered about the origins of a Twinsburg urban myth? Do you want to make sure the information you pass along is accurate? Then Ask! Twinsburg is just for you. Cut through the misconceptions and sort out what’s real, what’s rumor, and what’s really weird. Stop on by and find out the latest. We’ll give it to you straight. This is also where you can ask general questions about services, city policy, projects and/or upcoming events.

Answers to most questions can also be found by searching the City’s main website, www.MyTwinsburg.com or by searching the Important Links & FAQ's on the sidebar to the right.

Still have a question? Submit your question below.

*Please note that questions will be referred to the appropriate department for a response. If your question is time sensitive, please contact the City at (330) 425-7161 during business hours Monday – Friday, 8:00 a.m. – 4:30 p.m.


Ask the city a question

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  • Share Inquiring about branch chipping, if it will be offered soon due to the recent storms. I saw it normally starts in April. Thank you. on Facebook Share Inquiring about branch chipping, if it will be offered soon due to the recent storms. I saw it normally starts in April. Thank you. on Twitter Share Inquiring about branch chipping, if it will be offered soon due to the recent storms. I saw it normally starts in April. Thank you. on Linkedin Email Inquiring about branch chipping, if it will be offered soon due to the recent storms. I saw it normally starts in April. Thank you. link

    Inquiring about branch chipping, if it will be offered soon due to the recent storms. I saw it normally starts in April. Thank you.

    Mblue1 asked 11 days ago

    Thanks for your question.


    Branch Collection Season Returns in April

    With spring just around the corner, the City of Twinsburg is preparing to resume its monthly branch chipping program, helping residents clean up their yards after the winter season and recent storms.

    Our regular branch chipping schedule will begin Monday, April 6, marking the first collection of the season. As always, Twinsburg’s Service Department is ready to assist residents in keeping our neighborhoods clean, safe, and looking their best.

    While the recent storms brought some debris, Twinsburg fared better than many surrounding communities. Because of this, and because our crews begin seasonal collection earlier than most cities, a special pickup was not necessary. Instead, we’re giving residents a little extra time to gather branches and prepare for the first scheduled collection.

    How the Program Works

    Twinsburg’s branch chipping program runs the first Monday of each month, with crews making one complete pass through the city during each cycle.

    To ensure your branches are collected:

    Place branches at the curb by 7:00 a.m. on the scheduled Monday

    Stack branches neatly with the cut ends facing the street

    Keep branches no larger than 10 inches in diameter

    Place piles in a way that is easily accessible and clear of obstructions

    These simple steps help improve efficiency and enhance safety for our crews while operating chipping equipment.


    Additional Options

    For smaller yard debris, residents can also bundle branches and place them curbside for regular pickup through Waste Management services.

  • Share What are the new regulations for parking on streets in the city? In particular, can we leave cars outside of our residence during daylight hours on the opposite side of fire hydrants? Thank you. on Facebook Share What are the new regulations for parking on streets in the city? In particular, can we leave cars outside of our residence during daylight hours on the opposite side of fire hydrants? Thank you. on Twitter Share What are the new regulations for parking on streets in the city? In particular, can we leave cars outside of our residence during daylight hours on the opposite side of fire hydrants? Thank you. on Linkedin Email What are the new regulations for parking on streets in the city? In particular, can we leave cars outside of our residence during daylight hours on the opposite side of fire hydrants? Thank you. link

    What are the new regulations for parking on streets in the city? In particular, can we leave cars outside of our residence during daylight hours on the opposite side of fire hydrants? Thank you.

    Mary Johnson asked 5 days ago

    Thanks for your question, Mary.

    The new parking regulations will be highlighted in the Together Twinsburg printed newsletter, which should arrive in your mailbox later this week. Below is the text from that article.

    Please let us know if you have any additional questions.

    Updated Parking Signs Helping Residents Better Understand On-Street Rules
    Following last year’s update to the City’s on-street parking ordinance, Twinsburg is continuing work to make parking rules clearer and easier for residents and visitors to understand.


    During the March 10 Safety Committee meeting, Chief Tom Mason shared that the City is about 65% complete with replacing older parking signs to reflect the updated rules. While the ordinance now allows more on-street parking in certain situations, overnight parking is still not permitted, and other important restrictions remain in place.


    The updated signs are designed to make the rules easier for residents and visitors to understand. Entry points into the city include larger signs explaining key parking restrictions, including the prohibition on parking between 2:00 a.m. and 6:00 a.m., restrictions on the hydrant side of the street, and winter snow-ban rules when snowfall exceeds two inches. In neighborhoods, new signs are also being placed on hydrant sides of streets and near cul-de-sacs where parking is not permitted.
    Chief Mason said the Police Department is continuing to work with the Service Department as the remaining signs are installed and will keep using city communications to help remind residents about the rules. The goal is to make expectations clear, improve compliance, and help keep streets safe and accessible year-round.


    Police also noted that overnight parking violations are typically cited, but officers may use discretion in certain situations, such as family gatherings or special events. Residents can still call ahead to request temporary permission for street parking when needed.
    “We want residents and visitors to clearly understand the parking rules throughout the city,” Chief Mason said. “The updated signs are meant to make those rules easier to follow, whether it’s overnight parking, hydrant-side restrictions, or snow-related parking bans, so we can keep our streets safe and accessible for everyone.”
  • Share When will the intersection improvements at Ravenna Road, Shepard Road, and Richmond Road be completed? on Facebook Share When will the intersection improvements at Ravenna Road, Shepard Road, and Richmond Road be completed? on Twitter Share When will the intersection improvements at Ravenna Road, Shepard Road, and Richmond Road be completed? on Linkedin Email When will the intersection improvements at Ravenna Road, Shepard Road, and Richmond Road be completed? link

    When will the intersection improvements at Ravenna Road, Shepard Road, and Richmond Road be completed?

    Community Member asked 18 days ago

    Thanks for asking. We understand this project has taken longer than anyone would have liked, and we truly appreciate the community’s patience as the final pieces come together.

    The City is currently expecting delivery of the new traffic signal poles and equipment in April. These components have been on backorder, there is a chance delivery could slip. Once the signals arrive and are installed, the contractor will be able to complete the final paving work at the intersection.

    If the schedule holds and the signals arrive in April, paving could take place in May—once the local asphalt plants reopen for the season and temperatures are appropriate for surface installation. If there are additional delays with the signal delivery or weather-related paving schedules, the timeline may extend slightly into early summer.

    The remaining work includes installation of the traffic signal poles, final milling and resurfacing of the intersection once asphalt plants reopen, completion of a few remaining asphalt driveways, some curb work on Shepard Road, and final landscaping.

    This has been one of the more complex projects the City has undertaken. The intersection sits at the boundary of four municipalities and two counties, and the improvements required coordination among multiple agencies, utility companies, and multiple funding sources to reach an equitable solution for everyone involved.

    While the process has taken time, the end result will be a significantly improved gateway into the community with better traffic flow, updated signals, and a much cleaner, more modern intersection. Thank you again to everyone who has remained patient throughout the process. We believe the finished intersection will be well worth the wait.

    Learn More

    For a full explanation and supporting details, please see the City’s clarification here:

    → Ravenna/Shepard/Broadway/Richmond Intersection Improvement

  • Share Is a large AI data center being proposed or approved in Twinsburg? on Facebook Share Is a large AI data center being proposed or approved in Twinsburg? on Twitter Share Is a large AI data center being proposed or approved in Twinsburg? on Linkedin Email Is a large AI data center being proposed or approved in Twinsburg? link

    Is a large AI data center being proposed or approved in Twinsburg?

    Community Member asked 21 days ago

    Short Answer
     No. The City has not approved any proposals for large AI data centers in Twinsburg.

    Additional Context
     Some recent public discussions have referenced an existing telecommunications facility and other speculative claims. The City reviewed the records and consulted with the appropriate departments to ensure the information being shared is accurate.

    Learn More
     For a full explanation and supporting details, please see the City’s clarification here:

    → Understanding the Data Center Discussion in Twinsburg


     

Page last updated: 12 Mar 2026, 04:53 PM